We are delighted to offer this reference for Maddie, who was with our family full time from September 2019 to July 2022. Maddie is quite simply an AMAZING Nanny, and a lovely person and great company to boot. We would not use a comparison to 'Mary Poppins' lightly, but Maddie's kindness, energy, enthusiasm and ability to engage so positively not only with the children, but the whole family really are exceptional. She may not – as far as we know – fly under umbrellas, but there is a distinct note of magic in how the children respond to her, and she will forever be remembered by all of us as an important part of their growing up. Maddie joined our family as an 'NQN', a Newly Qualified Norlander, in 2019. When we initially approached the Norland agency we were fortunate to receive a high number of very good quality applications. Within five minutes of meeting Maddie we knew she was the one person we wanted to entrust our (then two, later three) children to; that was how long it had taken her to find the dressing up box, put on a superhero cape, sit on the floor and start playing and chatting with our then four year old daughter in the same way that we would do. That same positive engagement continued through everything she did with the children. When Maddie joined us in September 2019 she was instrumental in settling our eldest daughter into primary school, whilst having sole charge of our then one year old younger daughter. A matter of months later the world changed due to Covid. Knowing that we approached lockdown, we offered Maddie the opportunity to head home to her own family; she chose instead to stay with us throughout and supported the children in the most wonderful way. We were delighted, though not surprised, that Maddie's exceptional ability was recognised at her Norland graduation as the top student of her year. Not only did Maddie stay with us through each lockdown, but she stayed to welcome and support our third child, ably managing a new born, pre-schooler and primary schooler together. Although Maddie moved on from our full time role in July 2022, sadly for us but entirely reasonably as part of taking her next career step, she stayed in touch as a friend and had such a strong bond with the children that she has even taken them out for their birthdays as treats. Most notably she has also returned to work in loco parentis for several full weekends, most recently in September 2025, taking complete responsibility for the children, our home and a menagerie of pets, to give us as parents a valuable break. We were able to do that with complete and utter confidence in her. If Maddie is able to work with your family, we would say in the clearest terms do not hesitate: you will not find anyone more capable nor as kind as a nanny. We are happy to be contacted if further details are required.

We are writing to wholeheartedly recommend Madeleine, who has been our nanny from August 2022 until September 2025, during which time she provided exceptional care for our children. When Madeleine first joined our family in Belgravia, she cared for our eldest child, and as our family grew, she gracefully transitioned to looking after two and eventually three children. Madeleine adapted seamlessly to each stage, providing the highest level of care, attention, and affection. Our children developed a deep bond with her and absolutely adored spending time in her care. Madeleine showed remarkable dedication, not only managing the daily routines of a busy household but also assisting us during a move within the same city area. She accompanied us on holidays, where her calm presence, reliability, and ability to handle changing schedules proved invaluable. We have always found Madeleine to be trustworthy, reliable, and professional, while also bringing warmth, playfulness, and creativity to her role. She skillfully balanced the needs of children at different ages, ensuring each child felt supported and nurtured. Madeleine is leaving us solely because she is relocating abroad. While we are truly sad to see her go, we feel deeply grateful for the care she has provided over the last three years. We recommend her wholeheartedly to any family seeking a loving, capable, and highly dependable nanny.